FAQ IT support

Xmas Opening Hours

Our team will be working over the Christmas and New year. Christmas Opening Hours December 18th-22nd – Normal Hours 8:30am through 6pm December 25th – Closed (Bank Holiday – Xmas Day )December 26th – Closed (Bank Holiday – Boxing Day )December 27th through 29th – Email/Voicemail SupportJanuary 1st – Closed (Bank Holiday – New Year’s […]

cyber security FAQ
Cyber attack

What to do if you have cyber-attack?

We are always hearing in the news about large companies that have been hacked and the vast amounts of data have been compromised.  How you respond to an attack is critical as knowing will help protect your companies’ systems from further damage or loss, and your clients’ data from being compromised. In this article we […]

FAQ Tech Blog
upgrade or replace pc

When should you replace or Upgrade a PC?

We are often asked to recommend a PC for a new starter by our clients but we also regularly review client’s systems to ensure their kit is meeting our recommended minimum requirements.  We will provide advice if the clients devices are performing slowly, or users need more resources to run multiple applications, these can be […]

FAQ Office 365 Tech Blog
Microsoft 364.5

Is Microsoft 365 reliable?

The recent outage with Microsoft 365 has raised a number of questions relating to the reliability of Microsoft 365 and if this is the correct solution for clients. Microsoft 365 has over 345 million paid subscribers and use over 4 million servers in multiple data centres around the world with a reliability of 99.999%.  Having […]

FAQ IT support Technology
Confused by IT acronyms

Keeping IT simple

In the world we live in, most of us will try to keep our businesses simple.  Hundreds of Acronyms are used in each industry and IT (an acronym itself for Information Technology) is probably one of the worst offenders. Having worked in IT for over 25 years and speaking with non-technical people or rather people […]