FAQ IT support

Xmas Opening Hours

Our team will be working over the Christmas and New year. Christmas Opening Hours December 20th-24th – Normal Hours 8:30am through 6pmDecember 27th – Closed (Bank Holiday – Xmas Day )December 28th – Closed (Bank Holiday – Boxing Day )December 29th through 31st – Email/Voicemail SupportJanuary 3rd – Closed (Bank Holiday – New Year’s Day)January […]

IT support small business
network switch

Network faults: A Disaster Recovery

We recently visited a client who was having major network issues after they had a power cut.  The client had recently upgraded their phone system from ISDN to VOIP and were struggling to access internal or external systems.  The issues were intermittent which caused them several days of pain. The power outage had blown one […]

IT support Technology
smart IT hands

Smart IT Hands

Remote working in IT has been around for quite some time. The pandemic has required that business where possible can work from home.  Travel restrictions have delayed multiple projects around the world. Although a vast majority of IT tasks can be completed remotely, having a qualified IT technician in your London office when you are […]

FAQ IT support Tech Blog

How to speed up your PC

Technology keeps evolving, whether you have a Desktop or Laptop, ensuring that it can run the applications you need today and the next version of your accounting or office software can be tricky, especially on a budget. The speed of your PC is determined by both hardware and the software you run on your device. […]

IT support Office 365 small business
Office 2010

Office 2010 End of support

Many clients have used Microsoft office for years and Office 2010 has been a stable release of the Office 2010 suite since June 2010. Over ten years we have seen many fixes and patches to Microsoft office 2010. Microsoft’s mainstream support for Office 2010 ended on 13th October 2015 however it has been releasing the […]

FAQ IT support Tech Blog Technology work from home

What is a VPN?

VPN is an acronym for a Virtual Private Network. A Virtual Private Network allows you to connect your device or network via the Internet to another network. A VPN will normally encrypt the data which is transferred across the Internet. What types of VPN are there? There are two main types of VPN: Remote Access […]