FAQ IT support

Xmas Opening Hours

Our team will be working over the Christmas and New year. Christmas Opening Hours December 18th-22nd – Normal Hours 8:30am through 6pm December 25th – Closed (Bank Holiday – Xmas Day )December 26th – Closed (Bank Holiday – Boxing Day )December 27th through 29th – Email/Voicemail SupportJanuary 1st – Closed (Bank Holiday – New Year’s […]

IT support

Onboarding & Offboarding Clients

We try to make the onboarding and offloading of clients as simple as possible.  Key information will be required to allow us to add your company to our systems as well as maintain sufficient documentation. If we are taking over support from another IT provider, we will provide a list of questions, such as access […]

FAQ IT support Technology
Confused by IT acronyms

Keeping IT simple

In the world we live in, most of us will try to keep our businesses simple.  Hundreds of Acronyms are used in each industry and IT (an acronym itself for Information Technology) is probably one of the worst offenders. Having worked in IT for over 25 years and speaking with non-technical people or rather people […]

IT support Technology
smart IT hands

Smart IT Hands

Remote working in IT has been around for quite some time. The pandemic has required that business where possible can work from home.  Travel restrictions have delayed multiple projects around the world. Although a vast majority of IT tasks can be completed remotely, having a qualified IT technician in your London office when you are […]

FAQ IT support Tech Blog
speedometer

How to speed up your PC

Technology keeps evolving, whether you have a Desktop or Laptop, ensuring that it can run the applications you need today and the next version of your accounting or office software can be tricky, especially on a budget. The speed of your PC is determined by both hardware and the software you run on your device. […]