Our team will be working over the Christmas and New year. Christmas Opening Hours December 18th-22nd – Normal Hours 8:30am through 6pm December 25th – Closed (Bank Holiday – Xmas Day )December 26th – Closed (Bank Holiday – Boxing Day )December 27th through 29th – Email/Voicemail SupportJanuary 1st – Closed (Bank Holiday – New Year’s […]
We try to make the onboarding and offloading of clients as simple as possible. Key information will be required to allow us to add your company to our systems as well as maintain sufficient documentation. If we are taking over support from another IT provider, we will provide a list of questions, such as access […]
As announce in October 2022, Microsoft are continuing to roll out their enforcement of MFA to their users. At the same time, they have also begun to change the application to show a 2-digit number or the location of the authentication attempt in the application. Number matching in Microsoft Authenticator MFA experience To prevent accidental […]
Every business needs to consider a disaster recovery plan, there are many short-term issues and long-term issues to consider. Most businesses will think about a data backup for their business, however there are many potential disasters that should be part of your disaster recovery planning for your business should be a natural part of your […]
In the world we live in, most of us will try to keep our businesses simple. Hundreds of Acronyms are used in each industry and IT (an acronym itself for Information Technology) is probably one of the worst offenders. Having worked in IT for over 25 years and speaking with non-technical people or rather people […]
When you run a small business there are a lot of tasks that you need to keep on top of to ensure your business keeps running. Most businesses rely upon technology such as Windows and know that they release updates on a regular basis, some of which seem to cause us more issues than you […]
We recently visited a client who was having major network issues after they had a power cut. The client had recently upgraded their phone system from ISDN to VOIP and were struggling to access internal or external systems. The issues were intermittent which caused them several days of pain. The power outage had blown one […]
Remote working in IT has been around for quite some time. The pandemic has required that business where possible can work from home. Travel restrictions have delayed multiple projects around the world. Although a vast majority of IT tasks can be completed remotely, having a qualified IT technician in your London office when you are […]
Technology keeps evolving, whether you have a Desktop or Laptop, ensuring that it can run the applications you need today and the next version of your accounting or office software can be tricky, especially on a budget. The speed of your PC is determined by both hardware and the software you run on your device. […]
Many clients have used Microsoft office for years and Office 2010 has been a stable release of the Office 2010 suite since June 2010. Over ten years we have seen many fixes and patches to Microsoft office 2010. Microsoft’s mainstream support for Office 2010 ended on 13th October 2015 however it has been releasing the […]