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FAQ: Windows 11 Upgrades

Should you upgrade to Windows 11 from October 5th?

Microsoft will be starting the free upgrade to Windows 11 from 5th October 2021, this will be a phased so you will need to meet the new requirements that Microsoft have advised previously (see Windows 11 Launch)

Microsoft have learned a lot from the launch of Windows 10 where they provided a free upgrade path from Windows 7 and the upgrade will be available to new eligible devices first.  This means if you have purchased a device with an 8th generation Intel processor or above within the last year then your device should meet the minimum requirements set out by Microsoft. The free upgrade will be offered to devices currently running Windows 10 by mid-2022.  

Will the upgrade to Windows 11 take long?

The upgrade process requires a large download of the new Windows 11 operating system and then the installation process will continue.  The time the download takes will vary depending upon the speed of your Internet connection and the load on the Microsoft Servers that provide the download.

The installation takes between 1-2 hours depending upon your PCs hardware.  We recommend that you have an SSD (Solid State Disk) for your operating system before upgrading.  This will ensure the software installs quickly as the file storage will allow.

Do I have to upgrade to Windows 11 now?

No, Windows 10 is supported until 14th October 2025 and Windows 11 upgrade will be free for the first year. 

Will all my devices work with Windows 11?

If you have devices with special drivers or that have not been certified yet for Windows 11, we recommend waiting until the manufacturer has confirmed their certified drivers are available.  Most devices will still work on drivers for Windows 10 however you may have some issues with some functions.  Typically, this may affect printers and scanners.  

When Windows 10 was released, some manufacturers took the opportunity to cease support of some older devices.  We recommend upgrading one spare device and testing to ensure your applications and devices work before committing to an upgrade of all devices

What are the minimum system requirements for Windows 11?

Windows 11 has been designed with recent processors and storage in mind.  Their minimum system requirements can be found https://support.microsoft.com/en-gb/topic/windows-11-system-requirements-86c11283-ea52-4782-9efd-7674389a7ba3

They have also stated a TPM (Trusted Platform Module) v2.0 is required to ensure your devices is fully secure.  The TPM may be disabled in your PCs’ BIOS by the manufacturer default settings. 

If you are upgrading from Windows 10 you should have version 2004 or later.

Will I keep all my files when I upgrade to Windows 11?

Yes, all your files will be kept in the same locations as they were in Windows 10.  We recommend you backup your files before you upgrade to Windows 11 in case of any problems.

Can I return to Windows 10 if I don’t like Windows 11?

Yes.  There is a 10-day period where you can roll back to Windows 10 and keep your files and settings.  If you decide after the 10 days, you will need to backup your files and do a clean install of Windows 10.  The Windows 10 media can be downloaded easily to make a bootable USB stick.

Will we be upgrading all our devices to Windows 11 in October?

We have been using the Windows Insider Programme version of Windows 11 since August and we like some new features and have found some issues we have not liked.  Some applications are not compatible so we will hold off rollout for some further testing once the official release is out.

We also have a range of older devices which we use so some do not meet the minimum requirements.  We will upgrade them over time.  As we support hundreds of users in different companies, we will need to support both Windows 10 and Windows 11 devices.  The upgrade plan for each company will be discussed over the next year to ensure it meets with the clients requirements.

Does this mean more landfill or e-waste?

We give our clients the choice of refurbished or new devices as part of our environmental policy, and we will always continue to do so. This often maximises a clients budget and ensures we avoid sending usable equipment to landfill.

The current end of support date for Windows 10 is 14th October 2025; any PCs that are currently in use with an i5 7th generation processor is currently 4 years old.  So, in 2025 we would think that clients will have replaced their devices with at least some refurbished i5 10th or 11th generation PCs. 

If you would like to purchase a refurbished or new PC that is compatible with Windows 11 then please speak to one of our sales team on 0333 332 6600.