FAQ IT support

Xmas Opening Hours

Our team will be working over the Christmas and New year. Christmas Opening Hours December 18th-22nd – Normal Hours 8:30am through 6pm December 25th – Closed (Bank Holiday – Xmas Day )December 26th – Closed (Bank Holiday – Boxing Day )December 27th through 29th – Email/Voicemail SupportJanuary 1st – Closed (Bank Holiday – New Year’s […]

IT support

Onboarding & Offboarding Clients

We try to make the onboarding and offloading of clients as simple as possible.  Key information will be required to allow us to add your company to our systems as well as maintain sufficient documentation. If we are taking over support from another IT provider, we will provide a list of questions, such as access […]

cyber security FAQ
Cyber attack

What to do if you have cyber-attack?

We are always hearing in the news about large companies that have been hacked and the vast amounts of data have been compromised.  How you respond to an attack is critical as knowing will help protect your companies’ systems from further damage or loss, and your clients’ data from being compromised. In this article we […]

cyber security Tech Blog
coding

Is Chat AI coming for our jobs?

The use of computers and robotics has taken jobs away in all walks of life, some dangerous or repetitive tasks such as welding in the car industry and mass production of computer components.  In computing, Chat AI systems are being used to save time and with a wider knowledgebase, than even the most experienced developer, […]

IT Security Tech Blog
AI Image

How to spot fake content

With the popularity of AI systems used to create content with ease, there has been a lot of concern relating to fake content including image and videos published on the internet. For just a few Pounds you can subscribe to some Artificial Intelligence based systems that allow even the novice user to produce a document […]

FAQ Tech Blog
upgrade or replace pc

When should you replace or Upgrade a PC?

We are often asked to recommend a PC for a new starter by our clients but we also regularly review client’s systems to ensure their kit is meeting our recommended minimum requirements.  We will provide advice if the clients devices are performing slowly, or users need more resources to run multiple applications, these can be […]